Vittaluna.com is owned and operated by Ent Global, Inc. We wholeheartedly respect and understand privacy concerns that may arise, so we have created a comprehensive statement summary for you, our loyal customer. Our privacy policy is intended to offer an explanation on how we collect, handle, share and how you may access the data you have provided us.
If you have any questions, or want further details about this policy, please contact us.
By e-mail at:  vittaluna@gmail.com
By phone at: 213.747.4488 our business hours are 8am-5pm M-F (PST)

To Whom this Statement Applies
Please read this privacy policy because some might extend to you (the customer) outside and beyond the use of this website.

When you become a Vittaluna.com registered user, we initially ask for your e-mail, password, first name, phone number and zip/postal code (to calculate shipping). We may ask additional details such as: time availability, reseller number, and optional information that includes product category interest, business type, number of employees, store size, franchise details, and annual sales. This information is gathered to enhance your shopping experience at Vittaluna.com. We may also ask for additional information with detailed questions and category interests strictly to help us offer services and promotions that may be of interest to you. However, we will uphold your decision if you decline to answer.

When you order from us, we will collect your name, billing address, shipping address, e-mail address, phone number, credit card number (including expiration date and security code) and coupon number [if any]. We will also retain a record of your purchases. For easy reference all of this information will automatically be saved and will be viewable when you login and select the “My Account” page.

Maintaining security of your personal information is a high priority to us, so we have taken numerous steps to ensure that it is processed confidentially, accurately and securely. The Vittaluna.com website uses encryption technology, such as Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL encrypts ordering information such as your name, address and credit card number.

Also, we welcome all comments sent regarding our website. Any written submissions (feedback, suggestions, ideas, confidential, original work of any kind) sent to us shall exclusively remain as property of Vittaluna.com. Ent Glob, Inc will not reveal any information you disclose but we hold the right to use the data for our own analysis. Your identity will remain anonymous.

We may or may not use your information in the following ways:

- To serve you better
We might combine the information you provide to us online, in our showroom and through our catalogs. We do not, however, update the information ourselves; each customer is responsible for changing information accordingly. We will use that information to personalize our services, which include (but is not limited to) providing better product recommendations or special offers that we think may be of interest to you.

- To improve the content on our website
We also may use cookies to find out which parts of our site or our products are visited most often and improve the content of that particular section.
All these are gathered only to enhance your online shopping experience or for marketing and promotional purposes.

Vittaluna.com respects your privacy. We do not sell, rent, loan, or transfer any personal information regarding our customers to any unrelated third parties.

Your California Privacy Rights
Ent Global, Inc gathers and collects various types of personal information about customers and prospects both online and offline. California residents are granted allowance to request what and to whom your personal information is being disclosed. However, we do not disclose any information to anybody. The information gathered is strictly and solely used internally for marketing purposes to improve your overall Vittaluna.com experience. You will receive customized information only if you customized your details. If you would like a full report please send an e-mail to vittaluna@gmail.com or call 213.747.4488 for more information.

Return Policy

All sales are not subject to a refund. In some cases, only merchandise exchanges or store credit may be issued.
If an order cancellation is necessary, a written request to the manufacturer must be approved before any order can be cancelled.